THANKS! I ordered two enlargements from CanadaOnCanvas for a special showing I was having. When they arrived I noticed that one had a small scratch on it. When I contacted them about the problem, they not only agreed to reprint it for me, but sent it to me by FedEx at their cost so that I would get it in time for the show. That\'s what I call customer service! Thank you CanadaOnCanvas.
Tom Jenks, Owen Sound | It looks great! I just received my package today. It looks great! thank you very much for all your help and expertise. I'll be sure to let people know about the great work that you do and excellent service you provided.
Rachel, Calgary | not happy I ordered 3 shadow boxes that I was going to give as Christmas presents. The quality of the frames themselves were fantastic, I was very happy with them. Unfortunately they sent the wrong foam core backing (I ordered black, but they sent white) so I had to spend another $16 on Amazon to purchase the correct colour. I tried to reach out to them via phone call numerous times, but nobody ever answered. I even left a voice mail and nobody got back to me. Overall, happy with frames, but hard to contact them if issues arise.
KL, | Thanks for your assistance I now have all custom boards/panels. They are beautifully sized and constructed. I so appreciate that you included wire and hanging devices. A bonus, for sure!
It was a bit harried at first. I needed to head to the San Francisco DHL warehouse to get a box that was never delivered!!! Still, all is well that ends well.
Thank you for all of your assistance. I hope to do business with you in the future.
Mahsa, |